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Security Recommendations

a
Recommended Protection

Malwarebytes is our recommended software for virus, malware and spyware protection. Clean and simple, Malwarebytes will keep you protected.

Please note that we recommended Avast and Malwarebytes together for years. This combination started showing signs of conflict in early 2018. Also, Avast has become very aggressive with the promotion & sale of other programs they offer through pop-ups. For the above reasons we no longer recommend Avast.

Clients using Malwarebytes Premiere alone have reported no issues and this echoes our experience here in the shop.

 

b
Beware of Scammers

We have experienced a lessening of the infiltration of infections and a marked increase in the rise of scammer activity and ransomeware (pc data held hostage until money is sent to scammers).

Current scams come about through the hacking of webites and links. Once on a website a client will click on an appropiate link only to be redirected to an intimidating web page with directions to call for help (most of the time illegally using Microsoft in the text). This experience can be confusing. Verbage is sometimes included to not turn off the pc or else you will loose all your data. Do not follow these instructions as they are a scam. The scammers have bypassed any security issues because all that is happening is a re-direction to a webpage, thus security software is not flagged. It is just a webpage.

If you cannot click out of the page then press and hold your computers power button for 7 to 10 seconds until it shuts all the way off. Call for assistance if you are concerned. Often times a cleanup of the browser is all that is needed.

NEVER CALL THE PHONE NUMBER ON THESE PAGES AND NEVER ALLOW SOMEONE TO LOG ONTO YOUR COMPUTER!